Privacy Policy

Q: What personal information does Horoscope Vibes collect from users?

Horoscope Vibes collects information necessary to deliver personalized horoscopes and astrological services. This includes your name, email address, birth date, birth time, birth location (for accurate natal chart calculations), and zodiac compatibility preferences. We also collect usage data through cookies and analytics to improve your horoscope reading experience. Payment information is collected through secure third-party processors. All data is encrypted and stored securely. You can manage your information anytime in your account settings and control what personal data you share with our astrology platform.

Q: How does Horoscope Vibes protect my birth chart and astrological data?

Your birth chart and astrological data are among the most sensitive information on Horoscope Vibes. We protect this data using industry-standard encryption (SSL/TLS), secure servers, and strict access controls. Only authorized personnel involved in delivering your personalized horoscopes can access your natal chart information. We never sell your astrological data to third parties. Your birth chart remains confidential even if you delete your account, as we retain encrypted records for dispute resolution. Additionally, we implement regular security audits and vulnerability assessments to ensure your cosmic guidance information stays protected.

Q: Is Horoscope Vibes GDPR compliant and what does this mean for my privacy?

Yes, Horoscope Vibes is fully GDPR compliant. This means we comply with the General Data Protection Regulation, which gives you extensive rights over your personal data. Under GDPR, you have the right to access, correct, delete, or export your horoscope profile data. You can withdraw consent for data processing anytime. We only collect data with your explicit consent and maintain a lawful basis for processing. Our privacy-by-design approach means we minimize data collection and implement strong security measures. As an EU user or global user, you benefit from these protections. You can exercise your rights by contacting our privacy team through the contact form on this privacy policy page.

Q: Does Horoscope Vibes sell my data to advertisers or third parties?

No, Horoscope Vibes does not sell your personal data to advertisers, marketing companies, or third parties. Your horoscope readings, birth chart information, and zodiac compatibility data remain strictly confidential. We do not monetize user data. We only share information with trusted service providers who help us deliver horoscopes and maintain our platform (like payment processors, cloud hosting, and email services), and these partners are bound by strict confidentiality agreements. We may disclose data only when required by law or to protect user safety. Your privacy is not a commodity on Horoscope Vibes—we're committed to protecting your astral information.

Q: How can I request to delete my Horoscope Vibes account and all my astrological data?

You have the right to request complete deletion of your Horoscope Vibes account and associated astrological data. To do this, log into your account, navigate to Settings > Privacy & Data, and select 'Request Account Deletion.' You'll receive a confirmation email. We process deletion requests within 30 days. Once deleted, your horoscope history, birth chart, compatibility matches, and personal information are permanently removed from our active systems. Note that we may retain anonymized data for analytics and encrypted backups for a limited period for legal and technical reasons. You can also contact our privacy team directly at privacy@horoscopevibes.com to expedite deletion requests.

Q: What cookies does Horoscope Vibes use and how can I control them?

Horoscope Vibes uses cookies to enhance your horoscope reading experience and analyze platform performance. Essential cookies maintain your logged-in session and security for your astrology profile. Analytics cookies help us understand how users interact with horoscope features and zodiac content. Marketing cookies (if enabled) track horoscope-related content you engage with for personalization. You can control cookies through your browser settings or our Cookie Preference Center on every page. Disabling cookies may affect horoscope personalization and site functionality. We don't use cookies to track behavior across other websites. Our detailed Cookie Policy explains each cookie type and purpose. You can withdraw cookie consent anytime without affecting your access to horoscopes.

Q: How long does Horoscope Vibes retain my horoscope readings and astrology information?

Horoscope Vibes retains your horoscope readings and astrological data according to service necessity and legal requirements. Active account data (birth chart, zodiac compatibility, horoscope history) is retained as long as your account is active. If you delete your account, we remove personal data within 30 days, though we may retain anonymized historical data for platform improvement. Payment records are kept for 7 years for tax and legal compliance. We retain encrypted backups for disaster recovery for up to 90 days. Usage logs are retained for 12 months for security and analytics. You can request specific data deletion anytime, and we'll comply within legal timeframes. Our retention schedule balances your privacy rights with operational and legal requirements for horoscope platform management.

Q: Is my payment information secure on Horoscope Vibes, and how is it protected?

Yes, your payment information is highly secure on Horoscope Vibes. We never store complete credit card numbers on our servers. Instead, we use PCI DSS-compliant third-party payment processors (like Stripe and PayPal) that handle all sensitive payment data with bank-level encryption. Your transactions are protected by SSL/TLS encryption during transmission. We use tokenization, which replaces sensitive payment details with secure tokens, so Horoscope Vibes servers never access your full payment information. Your billing address and transaction history are encrypted and stored separately. We regularly audit payment security and comply with all payment industry standards. You can manage payment methods and billing details securely in your account. If you notice suspicious activity, contact our security team immediately at security@horoscopevibes.com.

Q: Can I control my email preferences and opt out of Horoscope Vibes communications?

Absolutely. You have full control over Horoscope Vibes communications. You can manage email preferences in your Account Settings under 'Notifications & Communications.' Choose to receive daily horoscopes, weekly zodiac updates, compatibility alerts, platform updates, or promotional content—or opt out of any category. Every marketing email from Horoscope Vibes includes an 'Unsubscribe' link at the bottom that works immediately. We respect all opt-out requests within 24 hours. You can also set notification frequency (daily, weekly, monthly) for horoscope readings. Note that we may still send transactional emails about your account security, billing, or service changes. If you have trouble managing preferences or want to completely unsubscribe, email us at privacy@horoscopevibes.com with your request, and we'll process it promptly.

Q: What should I do if I have privacy concerns or suspect a data breach on Horoscope Vibes?

If you have privacy concerns or suspect a data breach, contact Horoscope Vibes immediately. Email our dedicated privacy team at privacy@horoscopevibes.com with details about your concern. We take security seriously and investigate all reports thoroughly. If we detect a data breach affecting horoscope user information, we notify affected users within 72 hours as required by law, detailing what information was exposed and what steps we're taking. You can also report security vulnerabilities to security@horoscopevibes.com. For additional privacy protection, we recommend enabling two-factor authentication on your astrology account, using strong unique passwords, and regularly reviewing your account activity. You also have the right to file complaints with your regional data protection authority (like the ICO in the UK or your local DPA). Horoscope Vibes is committed to resolving privacy issues promptly and transparently.

The short answer

Horoscope Vibes is committed to protecting your privacy and personal data. We collect information to deliver personalized horoscopes, astrological readings, and zodiac compatibility insights. Your data is encrypted, never sold to third parties, and handled according to GDPR and international privacy standards. We use cookies for site functionality and analytics only. You retain full control over your astrology profile and can request data deletion anytime.

Last updated 5 July 2026

1. Introduction

Horoscope Vibes ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information you provide directly:

Account information (name, email, phone number)
Birth date and location (for horoscope calculations)
Payment information (processed securely by Stripe)
Communications with us

Information collected automatically:

Device and browser information
IP address and approximate location
Usage data and analytics
Cookies and similar technologies

3. How We Use Your Information

To provide personalized horoscope content and readings
To process payments and subscriptions
To send notifications and updates (with your consent)
To improve our services and user experience
To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data based on:

Consent: When you opt-in to marketing communications
Contract: To provide services you've requested
Legitimate Interest: To improve and secure our services
Legal Obligation: To comply with applicable laws

5. Your Rights

Under GDPR (EU/UK Users):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

Under CCPA (California Residents):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination

Under Australian Privacy Act:

Right to access and correct your personal information
Right to complain about privacy breaches

6. Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill legal obligations. When you delete your account, data is retained for 30 days before permanent deletion.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls.

8. Third-Party Services

We use trusted third-party services including:

Stripe: For secure payment processing
Analytics providers: For service improvement

9. Cookies

We use essential cookies to operate our service. You can manage cookie preferences through our consent management platform. See our Cookie Policy for more details.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@horoscopevibes.com
Support: support@horoscopevibes.com